Webcast Basics

This symposium will be broadcast live from Orlando so that pharmacists unable to attend this year’s ASHP Midyear Clinical Meeting can participate.

After registration, you will receive an email confirmation with instructions for joining the broadcast.

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Webcast Information

What is a live webcast?

A live webcast brings the presentation to you at your work place or in your home. You view and hear the presentations in "real time" complete with slides and video of the speakers and have the opportunity to ask questions at the end of the activity. Continuing pharmacy education (CPE) credits earned through participation in webcasts qualify as live CPE credit. Please join the webcast at least 5 minutes before the scheduled start time for important activity announcements.

How do I register?

Register using the "Register for Webcast" button on this page and complete the fields as prompted. You will be e-mailed a confirmation with webcast connection information.

How do I process my CPE?

After completion of this webcast, you will process your CPE online and print your statement of credit at the ASHP eLearning portal (http://elearning.ashp.org). You will need the enrollment code that will be announced at the end of the webcast. If you have questions about processing CPE online, contact elearning@ashp.org.

What if I would like to arrange for my colleagues to participate in this webcast as a group?

One person should register for the webcast and will receive the webcast linking instructions via email. Each participant processes his or her CPE statement online at the conclusion of the activity.

How do I ask a question of the presenters during the webcast?

Click the "Ask a Question" bubble icon to type a question and your email. The speakers will answer as many questions as possible at the conclusion of the activity. Responses to technical questions will be sent to the email address you provided.

Why doesn't the presentation appear?

If you're using a pop-up blocker, configure it to allow this site's pop-ups. You will need to change settings in your browser.

Why can't I hear audio?

Check your volume controls and whether the device you are using has speakers. There are three areas you may find volume controls:

  • Player volume: look for volume icon inside the player.
  • Adjust the volume slider and confirm that mute is not selected.
  • External speakers (optional): check whether the speakers have a volume control dial or knob that you can use to increase or decrease the volume level.

What if my video frame keeps freezing, progressing a bit, and then freezing again?

Depending on the speed of your internet connection, there may not be enough bandwidth to accommodate the audio, slides, and live video. To alleviate this, either minimize or turn off the video by using the icons on your screen. You can also use the Classic Player version of the webcast tool to achieve better viewing.

What do I need to participate in the webcast?

For the best presentation viewing experience, we recommend a broadband internet or Wi-Fi connection and the following system requirements:

Microsoft® Windows®

  • Windows 8,Windows 2008, Windows 7, Windows Vista, Windows XP, Windows 2003
  • Internet Explorer® 7.0 or later, Firefox® 3.6 or later or Google Chrome™
  • Windows Media® Player 9.0 or later
  • Microsoft Silverlight® 5*

Mac®

  • Mac OS® X 10.5.7 or later
  • Safari® 4 or later or Firefox 3.6 or later
  • Microsoft Silverlight 5*
  • Broadband Internet connection

*If Silverlight is not detected on your computer when viewing a presentation, you will be automatically prompted to install the plug-in. Silverlight only needs to be installed once and will then be available for watching any other presentations.

Classic Player Option

If you are unable to install Silverlight or your bandwidth speed is slower than required, another version of the webcast is available. The requirements are as follows:

Microsoft® Windows®

  • Microsoft® Windows 7, Windows Vista, Windows XP, Windows Server 2008, Windows Server 2003
  • Internet Explorer 6.0 SP1 or later, Firefox® 2.0 or later, or Google™ Chrome 1.0
  • Windows Media® Player 9.0 or later
  • Broadband Internet connection (256Kbps or more)

Mac®

  • Mac OS X 10.4.8 or later
  • Safari™ 2.0.4 or later or Firefox 2.0 or later
  • Microsoft Silverlight 1.0 or later*
  • Broadband Internet connection (256Kbps or more)

* If Silverlight is not detected on your computer when viewing a presentation, you will be automatically prompted to install the plug-in. Silverlight only needs to be installed once and will then be available for watching any other presentations.

iPad

  • iOS 4.3 or later
  • Mobile SafariTM
  • Wi-Fi or cellular data connection (3G or higher)

iPhone and iPod

  • iPhone 4 or later
  • iPod 4th generation or later
  • iOS 4.3 or later
  • Mobile Safari
  • Mediasite Mobile app (free download available from the Apple® App Store)
  • Wi-Fi connection

Android

  • Android 4.0 or later
  • On-demand playback only
  • Wi-Fi or cellular data connection (3G or higher)

Blackberry

  • BlackBerry OS 7.0 or later
  • On-demand playback only
  • Wi-Fi or cellular data connection (3G or higher)
  • Blackberry Playbook running QNX
Webcast Basics